Frequently Asked Questions

Products & Materials

Are your crystals and gemstones natural?
Yes, absolutely. We source our crystals from trusted, ethical suppliers worldwide. Because they are natural formations, each stone is unique and may feature slight variations in color, internal fractures (ice cracks), or surface textures. These are marks of authenticity, not defects.
How should I care for my natural stone and wood bracelets?
To maintain their energy and physical beauty, avoid wearing your bracelets while showering, swimming, or applying harsh chemicals (like perfumes or lotions). For wooden beads like sandalwood, natural skin oils will beautifully darken them over time, but excessive water exposure should be avoided.
How do I cleanse and charge my crystals for the 2026 Fire energy?
We recommend setting them under the full moon overnight, using smoke cleansing (like sage or palo santo), or resting them on a selenite charging plate. To specifically align with the 2026 Fire element, you can briefly pass them through the smoke of a natural candle (always with caution) or place them in direct morning sunlight for a short period.

Orders & Shipping

How long does shipping take?
All orders are processed within 2-4 business days. Standard international shipping typically takes 7-15 business days, depending on your location. Please check our Shipping Policy for more detailed information.
I made a mistake on my shipping address. Can I change it?
Please email us at [email protected] immediately. We process orders quickly, but if your order has not yet been shipped, we will do our best to update the address. Once an order is dispatched, we cannot make changes.

Returns & Metaphysical

What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition. Please note that natural variations in stones are not considered defects. See our full Return Policy for instructions.
Will this bracelet guarantee wealth or cure my illness?
Our metaphysical products are intended for spiritual support and personal focus. They are not a substitute for professional medical, psychological, or financial advice. We believe their power lies in helping you align your own intentions.
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